(edit title) Why are employees at Migrationsverket so lazy? Sweden has longest waiting times in EU Options

[the_dome]

I don't understand how can processing times be so long - there is obviously something wrong with the way they do their job. Or maybe the whole process is wrong.
As a comparison, Germany also had a problem with a large number of asylum seekers in 2015 but their waiting times are much shorter than compared to Swedish one. Also, when compared to other countries in EU it is easy to conclude that waiting times in Sweden are the longest ones.
The first thing that comes to my mind is that people that are working at Migrationsverket are uninterested and unprofessional. That leads to the long queues.
Please discuss.

[hatim]

It goes higher up than that.. Think of the delays as a purposely intended political strategy.

I don't think Swedish government is capable of making any strategy.

I don't think they as a group know what they are "really" doing. They intend to follow the law for sure.

I believe it is all a result of systemic failure.

But such zombie sleep walking is happening all over the planet.

[LLHope]

I don't understand how can processing times be so long - there is obviously something wrong with the way they do their job. Or maybe the whole process is wrong.

Both and more, but lazy is not what they are, they have had to work overtime, cancel vacations, many on sick-leave etc etc... they are being overworked.

Processes are bad, and the number of times they have re-organised is just a joke. It is very bad senior management.

Priority is given to process people who impact the State budget given to MV (i.e. Asylum Seekers) the quicker they are processed (bad process = many are just simply approved to get keep the statistics for processing up) then the quicker they can either be told to leave the country or as in the majority of cases, approved, and the continued cost passes from State budget to local kommun and Landsting.

People waiting for new relationship and work permits can be delayed because those people are not in Sweden and therefore cost nothing to the State whilst waiting.

An alternative perspective is ... Sweden gives you the opportunity to come and live and work in Sweden, and is one of the most generously lax terms and conditions in Europe. The only thing they ask of you is that you should wait patiently for the application to be processed. Quite reasonable I would say.

[Alex29]

As a person, who has been personally affected by the long waiting times, I understand your frustration, but they are not lazy. They are busy. So stop being little annoying shit disrespectful shit.

[Gamla Hälsingebock]

Ouch!!!

[axiom]

Bullshit, everyone that has to wait long for a permit calls MSVT lazy or incompetent. I couldn't agree.

And please, stop picking on refugees, why does everyone think they have a license to do that. We are all in the same boat, leaving your country and trying to settle in Sweden; only for different reasons. Both migrants looking for a better quality of life, running away from a country they think has less or nothing to offer. Now if I were in charge of MSVT and I had two sets of people: one group shows up unannounced with no checks, no vetting and no permit to get on with life and is dependent on the state, and another group that's already here; vetted, working and living; I know which one would get highest priority; it just makes common sense.

These comment make you wonder if Sweden is really attracting the best talent though this work permit scheme. Sweden takes in the highest number of refugees per capita in Europe, you cant just compare raw numbers thats a brainless thing to do. If they take in the highest per capita it almost stands to reason that they are taking in the highest relative to the resources available to handle the cases. When this happens the system will get clogged and waiting times increase.

Now simply hiring more people might seem logical, but if you project the current numbers as a temporary spike then blindly increasing your workforce would not be a wise solution.

The way forward is to balance resource increases with an increase in waiting times, and this is exactly what is happening. When I did my last permit some time ago I waited 5days, but that was when Sweden was getting a fraction of the applications it is getting today.

The fact that they are constantly reorganising changing times and priorities is in fact good management; you keep your processes dynamic and responding to the changes in demand and with reality, i.e. around the summer you pump up resources around student permits, etc.

[delta76]

I might disagree with the laws the the rules about this and that, but I do respect the people working at Migrationsverket. Imagine your workload being doubled or tripled - how will you manage?

Even if they will make decision on my case not in my favor, that does not change things. They are following the rules (and they should) - they are not against me personally (and why should they?)

[the_dome]

As a person, who has been personally affected by the long waiting times, I understand your frustration, but they are not lazy. They are busy. So stop being little annoying shit disrespectful shit.

Tell those things to your mom and dad that raised you lie an idiot, not to me.

[manmanam]

100% Agree.

I talked to one team leader in MV yesterday, You could feel and hear that she is "uninterested" to talk and she just does not care at all. She told me the case is belong to another department why are you calling here ?
I told here it was but they have assigned it to your department 1 month ago then she checked again and said oh yes you are right !!! and when I asked her questions she had one answer. check the website. When I told here that these are not mentioned there she answered , ok when you have a case officer ask him/her !!!!
Before this they sent the application to a wrong department and when I called them after two weeks to check the status they told me "oh good that you have called it is sent to wrong department your case could be lost !!!!"
Then I booked an appointment at embassy and when we were there the embassy employer said , this is strange I have not received enough information from MV.

When all of these things happening in two months on only one case in different departments, who can say that they are doing their best to do their job in the best possible way ?
In my opinion they just do not care. That's all

[axiom]

"Sweden takes in the highest number of refugees per capita in Europe"It's actually not that simple.As we don't fully know the level of applications processed ... (show full quote)

"Sweden takes in the highest number of refugees per capita in Europe"

It's actually not that simple.
As we don't fully know the level of applications processed relating to applications being granted.

However we do know that Sweden has some of the highest amount of applications in the EU, but that could have more to do about welfare levels than anything else.

What we do know is that Sweden has reversed its policy, implemented border control and is rejecting a great deal of applicants.

Greece and Italy surely welcome the most amount of refugees, simply because it's the first euro transit point. But again that doesn't make them top ten in this or the other, either. ... (hide full quote)

I implied here that this is the number of applications per capita, ie number of people showing up and making and application since this is what affect processing times, simply showing up and wandering about the countryside has no effect. Also the number granted has nothing really to do with waiting times, Id rather say the number rejected since this further requires more resources for appeals, etc. But Sweden is by far processing the most applications per capita of all the OECD countries. The reasons for this are irrelevant to the processing time issue.

[axiom]

Unfortunately, you are just experiencing the normal level of quality from the service industry in Swede. From your post, it seems that you are not already here, so you may hav ... (show full quote)

Unfortunately, you are just experiencing the normal level of quality from the service industry in Swede. From your post, it seems that you are not already here, so you may have a chance to not learn more about Sweden, by staying away. If I were you I would jump on that opportunity.

This is just the tip of the iceberg! ... (hide full quote)

I don't understand, do people not expect that a things will go wrong in a bunch of cases? Thats the reason you keep track and follow up on your application, thats just common sense.

[manmanam]

I don't understand, do people not expect that a things will go wrong in a bunch of cases? Thats the reason you keep track and follow up on your application, thats just common sense.

Things can go wrong,but when things go wrong in every single step(in my case) , there is something wrong

[manmanam]

Unfortunately, you are just experiencing the normal level of quality from the service industry in Swede. From your post, it seems that you are not already here, so you may hav ... (show full quote)

Unfortunately, you are just experiencing the normal level of quality from the service industry in Swede. From your post, it seems that you are not already here, so you may have a chance to not learn more about Sweden, by staying away. If I were you I would jump on that opportunity.

This is just the tip of the iceberg! ... (hide full quote)

I am living in Sweden for 9 years now and I am really happy with my choice . And this makes me wondering how an organisation can work like this in Sweden ?! I just can't underestand it.
My experience MV is the only place that you do not feel dealing with a Swedish organisation

[science.paola]

I don't understand, do people not expect that a things will go wrong in a bunch of cases? Thats the reason you keep track and follow up on your application, thats just common sense.

Once again, respecting you for your attitude, but the smoothness of the service and your own attitude don't have much relation. The fact that you are controlling the situation doesn't influence the way it is performed.
I disagree with the rude statement that 'the MV personnel are lazy', sure not all of them are lazy, not all of them are uninterested. And most of the cases go smoothly, we don't even hear about them, cause there's nothing much to discuss when things are going well.
However, tend to agree about the remark regarding the general smoothness of service in Sweden, I'm talking private services as well. Unexpected obstacles happened to me in many unanticipated places: in banks (different clerks have different info on their own bank's rules, and quite important rules), in shops (they forget to complete orders), broadband providers (completely unhelpful support), in a trade union (no relevant info, although I know the corresponding issues are widespread) etc etc. The list can be continued.
This is not to say anything insulting about the people in service functions, as I do some kind of service myself and frequently walk in their shoes. I am actually trying not to perpetuate that stereotype and provide a good service And I can tell to the topic starter, it is not always in your power to do as quick and as perfectly as you could, there are many obstacles to that.

[Hisingen]

Too many people wanting to come here, too many benefits available. Too few working at MV to cope.
Simply too much and too many.